Twilearn's Privacy Policy


Introduction


Welcome to Twilearn. At Twilearn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.twilearn.in, use our services, or interact with us in other ways. By using our services, you agree to the collection and use of information in accordance with this policy


Information We Collect


We may collect and process the following types of information:

  1. Personal Identification Information: Name, email address, phone number, date of birth, and other personal details you provide during registration or use of our services.

  2. Educational and Professional Information: Academic history, professional experience, skills, and other details relevant to your educational and career development.

  3. Payment Information: Details necessary to process payments, such as bank account information, credit/debit card details, and billing address.

  4. Usage Data: Information on how you access and use our services, including your interactions with our website, platform, and communications.

  5. Technical Data: IP address, browser type, device information, operating system, and other technical information collected when you use our website or services.


How We Use Your Information


We use the collected information for various purposes, including:


  1. Providing and maintaining our services.

  2. Processing your registration and payments.

  3. Facilitating the "Pay After Placement" model.

  4. Communicating with you about your account, progress, and any updates.

  5. Personalizing your learning experience and improving our services.

  6. Conducting research and analysis to enhance our offerings.

  7. Ensuring compliance with legal obligations and protecting our rights and interests.


Sharing Your Information


We do not sell or rent your personal information. However, we may share your information with third parties in the following situations:


  1. With Your Consent: When you provide explicit consent for specific purposes.

  2. Service Providers: With third-party vendors and service providers who perform on our behalf, such as payment processing, data analysis, and marketing assistance.

  3. Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

  4. Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).


Data Security


We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. However, no security measure is perfect, and we cannot guarantee the absolute security of your data.


Your Rights


Depending on your location, you may have the following rights regarding your personal data:


  1. Access: The right to request access to your personal data.

  2. Correction: The right to request correction of inaccurate or incomplete data.

  3. Deletion: The right to request the deletion of your personal data.

  4. Objection: The right to object to the processing of your data for specific purposes.

  5. Portability: The right to request the transfer of your data to another service provider.


To exercise these rights, please contact us at privacy@twilearn.com.


Cookies and Tracking Technologies


We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any modifications indicates your acceptance of the revised policy.


Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us at: Twilearn


Email: Hello@twilearn.com

Address: office no. 402 Floor no.4 Westeria Fortune, Bhagwan Nagar, Bhumkar Nagar, Wakad, Pimpri-Chinchwad, Maharashtra 411057